At TrustsphereIT, we are committed to safeguarding the privacy and personal information of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services, website, and communications.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, phone number, job title
Company name and business address
Communication preferences and inquiry details
b. Technical & Usage Information
IP address, browser type, operating system
Device information and referring URLs
Website interaction data (pages visited, time spent)
c. Client Data
For clients using our managed IT and cybersecurity services, we may collect system logs, diagnostic data, and technical metadata as needed to deliver, monitor, and support our services.
2. How We Use Your Information
We use your information to:
Provide IT, cybersecurity, and support services
Respond to inquiries or service requests
Improve website performance and user experience
Send service updates, newsletters, or promotional content (with consent)
Fulfill contractual or legal obligations
3. Sharing and Disclosure
We do not sell or rent your personal information. We may share your data with:
Trusted third-party service providers (e.g., hosting, analytics, CRM tools) under strict confidentiality agreements
Regulatory authorities or law enforcement, if required to comply with legal obligations
Internal personnel such as technicians and vCIOs involved in service delivery
4. Data Security
We implement industry-standard security measures to protect your data, including:
Data encryption in transit and at rest
Firewalls and intrusion detection systems
Regular security audits and access control policies
Ongoing monitoring for potential vulnerabilities
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience, track website performance, and personalize content. You can choose to disable cookies via your browser settings, but this may affect functionality.
6. Your Rights and Choices
You have the right to:
Request access to or correction of your personal data
Withdraw consent for marketing communications at any time
Request data deletion, subject to applicable laws and contractual requirements
To exercise your rights, contact us
7. Third-Party Links
Our website may contain links to third-party websites. TrustsphereIT is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
8. Data Retention
We retain your information only as long as necessary for business purposes, contractual obligations, or legal compliance. Once data is no longer needed, it is securely deleted or anonymized.
9. Policy Updates
We may update this Privacy Policy from time to time. The most recent version will always be available on our website, with the effective date clearly stated. Continued use of our services constitutes your agreement to the updated policy.
10. Contact Us
For any questions, concerns, or requests related to your privacy, please contact us
info@trustsphereit.com
